The most successful businesses are the ones that are able to attract and retain talented employees.
To do this, managers must understand what motivates a multi-generational workforce. What do Gen X expect, what's different about millennials and how do you manage Gen Z?
It is estimated that by 2020, millennials will make up 35% of the workforce with Gen Z making up 24% (so over half the workforce in total). Managers need to use their leadership skills to ensure the success of their team, but often do not have clear and up to date knowledge about how to do this whilst recognising the diversity of their people.
Millennials and Gen Z's often have a very different life experience and approach to older staff members. This course will use best practice and research on those differences, framed in a way that links to the different elements of your day to day role as a manager.
It will help you to provide an environment where the innovation and motivation of younger members of staff can combine with the experience of older members to enhance the team. You will come away with an awareness of best practice in relation to your role as a line manager, with clear ideas on the differences between older employees and those of the millennial and gen z generations.
You will leave with a practical action plan on how to bring out the best in your multi-generational workforce, and ensure that their innovation is integrated into your overall business.