It's tough being a middle manager. You are the key link between your organisation's strategy and the realities of delivering a consistently good day-to-day service to your organisation's customers and stakeholders. Expectations and demands are rising while resources are diminishing.
While building on your existing experience, this highly interactive two-day course is designed to refocus your attention on what really matters as a manager, equip you with some practical tools to deliver a great job, and give you a motivational boost.
We will have a 15 minute break in both the morning and the afternoon and break for lunch between 12.30 and 1.30 on both days.