Managing Remote and Virtual Teams

Harness the technology and fine tune your management skills to meet the challenges of managing a virtual team
Full day


9.30 – 12noon: Morning session
12 – 2pm: Break
2pm – 4pm: Afternoon session

Virtual and remote working is the new normal. Most of us love the opportunities and benefits of working from home or anywhere else.

Yet, there are challenges for managers. This full day face-to-face training course covers all the fundamental skills you'll need to be a confident and effective remote manager. If your need is urgent we've got another online course here.

How do you make sure everyone is communicating well? If you can't see your people from day to day, how will you know if someone is losing motivation? Can working remotely mean that people are passed over for advancement because nobody sees them or recognised their contribution? Technology is great and improving all the time, but can it really replace the daily friendly (or not so friendly!) interactions you would get from working together in the same place? What is the glue that keeps your team together and does it work long distance?

If you are going to manage a team you don't see, and who don't get together regularly you're going to have to:

  • choose and make the best use of technology
  • be really great at management fundamentals like communication, feedback and motivation

This course takes a very practical look at the main challenges of managing a remote team and offers a framework that will enable you to identify areas where your team performance can improve.

What you'll learn

  • How to make sure your team and the work they do is visible to each other and the wider organisation
  • How to use collaboration platforms like Slack, MSTeams,Trello and shared documents to keep your team aligned
  • Building a team identity, culture and trust
  • Making sure you deliver results and hold people to account
  • Developing people, recognition and appreciation - how to make sure that achievements are recognised and people get the development they deserve
  • Leadership - the key mindset shift needed when you don't see your team members every day

Who is it for?

  • Anyone managing a team in which people sometimes or always work remotely or flexibly
  • Anyone new to or transitioning from office-based management to managing remotely

Your facilitator

Pilar Orti
Pilar Orti

Pilar is the director of Virtual not Distant a specialist consultancy, and has been delivering management and leadership training since 2010.

Having run a small organisation herself, Pilar understands the importance of people feeling valued and engaged at work. Changing the tools and the location of our work shouldn't impact our ability to work closely together. However, we do need to shift our mindset and let go of old ways.

Pilar is fascinated by the opportunities that technology brings to make the world of work a better place. And seeing as we spend more than 70% of our waking time at work, what better way of helping make the world a better place?

(If you're curious about Pilar's credentials, here they are: BSc in Biology (Imperial College), PTTLS certification, CIPD Affiliate and RSA Fellowship. Pilar also works regularly as a voiceover in London (her husband moved over) and her proudest achievement is being the voice of Xuli in the BBC's CBeebies' GoJetters animation series.)


I really enjoyed the training and Pilar was an excellent trainer. I have learnt some topics about how to better communicate with the reps I support. An informative and discussion based training course for working effectively and efficiently with colleagues you done with in the same office.
Customer Liaison Coordinator
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Managing Remote and Virtual Teams
Virtual Classroom
26/11/20 9:30 - 16:00