Emotional intelligence in the workplace is a hot topic and people in the professional workplace today need to apply Emotional Intelligence (EI) for tough business challenges!
Forget thinking about EI as a soft skill. Evidence suggests quite the opposite. High EI is a stronger predictor of success than intelligence and technical capability. In fact, high EI bolsters the hard skills.
An employee with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating, persuading and resolving a wide range of challenging situations.
Emotional Intelligence was cited as being one of THE major differentiators between an average performer and a high achiever.
This course takes a fresh look at some of the latest thinking in emotional intelligence. It will show you how you can recognise and make use of the power of emotion to make work more engaging and fulfilling. You'll learn how to assess and develop your strengths, and find out where you'll benefit most from further development.
Anyone who wishes to be more effective and resilient at work, or who wishes to improve his/her self-awareness and ability to manage others.
Joanne Spencer of Infinite You Limited works with organisations to deliver inspiring and empowering change management, strategic leadership and people development programmes which maximise potential and make sustainable improvements to individual, team and organisational performance. She brings with her a proven track record in embedding cultural change and organisational transformation within a variety of ‘blue chip' organisations within the retail, health, pharmaceutical, local and central government, schools and universities, charities, engineering and hospitality sectors.
Her experience as an NLP Master Practitioner, Programme Manager, facilitator and experienced coach in such varied and complex organisations gave her a taste for personal and professional development, and it's a passion that has stayed with her ever since!