Coaching Skills for Leaders

Stop firefighting and start leading! Learn easy techniques to create coaching interactions that work online and face to face.
Half day


Why invest in your coaching skills?

Leaders are always under pressure to achieve more and get results quickly. When talking to team members about the difficulties or problems they are experiencing, we can often resort to the quickest response which is to advise them what to do or take on the task ourselves. But that sets up a vicious cycle. Your team will look to you to solve every problem. They won't develop the experience or confidence to take on challenges without a lot of support. You end up doing all of your work, and part of theirs. It's exhausting for you, and ultimately unhelpful for the people you manage.

Learning to coach can break this cycle, and enable your team members to develop their decision making skills as well as their confidence.

Building the confidence and resilience of your team can be done through using a coaching approach with them. This virtual training course will equip you with the fundamental skills and techniques to be able to turn ordinary conversations into coaching interactions, to build the confidence and capability of your team members to work more independently.

What you'll learn

On this practical and highly interactive 3 ½ hour virtual training programme you will learn simple techniques to turn a brief interaction into an empowering learning situation for your team member or employee.

  • How to take advantage of five-minute coaching opportunities- how changing a few words can turn a conversation into a coaching interaction
  • The three communication skills that will get you coaching
  • Using ‘GROW’ to structure coaching conversations
  • To know when coaching will be effective and when another type of response is needed

Who is it for?

This course will suit managers at all levels who:

  • have to manage their teams remotely and want to help them by building their resilience and confidence in this challenging time
  • tend to take on too many tasks themselves and then don’t have time for the more strategic aspects of their role
  • manage an inexperienced team
  • find it easier to ‘do it themselves’
  • are building the capability of their team to take on some aspects of their own responsibilities in the future
  • try a coaching approach but end up telling the person what to do

Your facilitator

Shona Ward
Shona Ward

Shona loves to help people make changes in their people skills that produce big results. She is a Managing Partner of the Learning Curve Network and has been designing and delivering interactive training events since 1987. She began her career providing individual counselling and psychotherapy in Further Education, Health and Social services and uses this background in psychology to make her training effective and long lasting. She provides management development, staff event facilitation and interpersonal skills training across multiple sectors and has worked with manufacturing companies, language schools, insurance companies, publishers, utility companies, housing associations, NHS Trusts, and universities . Our clients say that she is engaging, informative, and inspires confidence.


Great online course on Coaching for Leadership. Shona Ward was well informed and made the course interactive and informative.
Interactive and informative
The session was excellent. It not only provided good advice, real examples and learning tips that we can all use effectively in our roles, it felt like a Team Building Session.
Excellent course
A very focused and productive course that could be used by a leader or manager at any level. Highly interactive, with well-structured practical exercises, there were many useful take-aways. The course was also extremely well led by Shona. I would highly recommend this course.
Very focused and productive course
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06/12/24 9:30 - 12:30
£320.00 (ex VAT)