Courageous Conversations

This is a course about courageous conversations - the difficult conversations you must have if you want to create a high performing team where people love to work.
Full day

Overview: How to have courageous conversations in the workplace

Your job as a manager is to ensure that every member of your team knows what they are expected to deliver; are motivated and engaged to do even the most tedious or challenging tasks; and have the time, knowledge, skills and other resources to do it.

Sometimes this is easy. You ask a person in your team to do something, and they just do it. Sometimes this is more difficult. What if you give a team member some feedback and they get angry, defensive or upset? What if you can't motivate someone, however hard you try? What if team members bring your problems to which there is no obvious answer – like a lack of resources?

This is a management training course about courageous conversations in the workplace. You’ll leave confident in handling the difficult conversations that are essential for building a high performing team where people love to work.

What you'll learn

On this challenging and interactive one-day training programme you will learn:

  • How to give feedback in a way that delivers the message and enhances the relationship
  • How to set challenging goals
  • How to be honest with yourself about your team's performance
  • Why trust matters and four conversations you can have to enhance it with your staff
  • The surprising truth about motivation and tools to motivate and engage your team
  • How to tackle underperformers in a way that produces measurable change
  • Why you need courageous conversations with your high performers, too
  • How to develop people through coaching

Who is it for?

This courageous conversations training is for anyone who:

  • Leads a team, department or organisation
  • Believes the world needs more authentic leaders
  • Would benefit from practical tools to help them lead more authentically
  • HR, OD and L&D specialists who want to create a high performance culture in their organisation

Your facilitator

James Perryman
James Perryman

James has built up his experience over 20+ years working with organisations across many sectors including telecommunications, travel, insurance, banking and FMCG. His work spans the range and diversity of a typical business, running leadership and talent development programmes, providing 1:1 coaching and business consultancy. He is passionate about bringing clarity, direction and a sense of purpose to individuals, teams and organisations – all aimed at helping people and organisations grow and become better for themselves and their customers.

He is regularly invited to guest speak at events, often asked to share his expertise on people's natural behavioural and communication styles, and provide valuable ways in which people can adapt their own style to engage audiences when presenting, and win business when pitching.

James holds a number of qualifications in project management, emotional intelligence, behavioural and personality type tools, and is a professional member of the Professional Speakers Association.

Larry Reynolds
Larry Reynolds

Larry is our courageous conversations expert. He develops managers in a wide variety of organisations in both the private and public sector – recent clients include Bolton NHS, Cambridge University, Johnson & Johnson, London Borough of Hackney, Tetra Pak and Torus Housing. Our course participants love Larry's energy, knowledge, and practical approach to management and leadership.


There is nothing I would change about the training. It has been the most relevant and engaging training I've been involved with in a long time. I learnt an awful lot during the course which will help me during the day to day management of my team plus interacting with my colleagues. Very good tools to handle different people and situations plus lots to consider when looking at what motivates and demotivates people.
Relevant and engaging
I recently took part in the Courageous Conversations training course. The trainer Larry was excellent, and made me feel relaxed and comfortable partaking in the course. I learnt new skills and techniques, which Larry explained in a clear and concise way. I am looking forward to using the new skills I have learnt in my place of work.
An excellent course with lots of useful content, training and collaborative learning. Larry was an experienced and passionate coach who made everyone feel welcome, independent and confident too.
Excellent course
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19/09/24 9:30 - 16:30
£595.00 (ex VAT)
18/12/24 9:30 - 16:30
£595.00 (ex VAT)
14/01/25 9:30 - 16:00
£595.00 (ex VAT)