Meetings and Minute Taking

A 3 hour session for a maximum of 12 people. 
Half day


At the end of this course delegates will be able to show their understanding of the meeting, agenda and minute taking cycle; will have developed the role of the minute taker and be able to work successfully with the chairperson; and will show increased confidence in their minute taking abilities by understanding the power of effective preparation.

  • Admin and intros
  • Session 1
    • Meetings
      • purposes and benefits
      • key elements
    • Preparation
      • Documents, including different types of agenda
  • Session 2a
    • Role and skills of the minute taker
    • Practical exercises
  • Session 2b
    • Examples
    • Action plan

What you'll learn

  • Purposes and benefits of meetings and minutes
  • Different types of meetings
  • Key elements of a successful meeting
  • Preparation, including formulating different types of agenda
  • The roleand skills of the minute taker
  • The skills required to be an effective minute taker
  • Write effective minutes
  • Action plan

Who is it for?

EAs, Pas, Office Managers and anyone else who want to improve their minute taking skills.

Your facilitator

Heather Baker
Heather Baker FInstAM

Following 22 years as a secretary and then PA, Heather started training in 2000 to inspire PAs, EAs and administrators to excel. She travels the world enabling Office Professionals to find ways to work efficiently and effectively leading to the success of their organisations. As well as PA/EA masterclasses, she offers Administrative Workshops, Minute Taking, Business Writing and Speedwriting training; groups or one to ones. All her session are offered online too.

She is the author of four Amazon top ten selling books, a certified NLP practitioner, winner of numerous local and national awards and the creator of the BakerWrite speedwriting system. Her training programmes are CPD certified and endorsed by the Institute of Administrative Management.

She is a proud supporter of Isipho Admin in South Africa, a Prince's Trust business mentor and a Fellow of the Institute of Administrative Management.


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06/08/24 9:30 - 12:30
£320.00 (ex VAT)
14/11/24 9:30 - 12:30
£320.00 (ex VAT)