Timings: 9.30am - 4.30pm with a 15 minute break in both the morning and the afternoon and break for lunch between 12.30 and 1.30pm.
Assertive people can:
Assertiveness is good for you and it's good for your organisation too. Assertive people are able to bring their best ideas to work. If they spot something going wrong, they've got the confidence to ask questions. They are curious about and respectful of others. All this builds great working relationships and fosters creativity and productivity at work.
Assertiveness isn't something you're born with, you've got to learn the skills and practice them.
This course will help you explore:
You'll learn how to:
Anyone who wishes to be more assertive and build better working relationships.
David has worked in training and development for over 20 years, working in four continents and nearly 50 countries. His work ranges from one to one coaching to managing multinational training programmes and his clients range from small family businesses to the European Commission, United Nations and Middle Eastern petrochemical companies. He is the author of around a dozen books and many journal articles. He is also a qualified and practising hypnotherapist and NLP practitioner. He spent 21 years with the major professional services firms, Arthur Andersen and PricewaterhouseCoopers, before becoming an independent trainer, coach, facilitator and speaker in 2002.
A former professional musician, David still occasionally performs and he collects instruments from around the world on his travels. He is the author of several books including 'Managing Difficult People At Work' and 'The Business Strategy Toolkit'.