John Kotter's eight step change model heavily influences current thinking on organisational change. Here's a brief summary of the model, along with thoughts on its strengths and weaknesses, supplied by Larry Reynolds.
Being assertive can help you find greater success in the workplace, allowing you to better express your own needs while respecting those of other people.
Long gone are the days of “tea and typing.” Today's PA is a mix of business partner, project manager, operations manager, HR Manager, event producer, expert researcher, the list goes on. It's a demanding and rewarding role.