The Brilliant People Manager

How to get the best possible performance from yourself and others.

Fri 01 Jun 2018 9:30am - 4:30pm Glasgow
The Studio GlasgowAddress

  67 Hope Street, Glasgow G2 6EA

Situated less than one minute from the platforms at Glasgow Central Station, The Studio Glasgow features 6 vibrant event spaces accommodating from 2 to 250 guests. 

Nearest Airport – Glasgow International, 9 miles

Nearest Motorway Junction – M8, exit 18

Nearest Rail Station – Glasgow Central, Opposite

Bicycle Storage/Shower facilities – Available


*Two delegates £460.00 per delegate.
All prices are exclusive of V.A.T.


It's likely that your reward for being brilliant at work was to become a manager, and after the thrill and novelty had faded you realised that, in addition to your day job, you had suddenly assumed the responsibility for getting the best out of a whole team of people. 

    This course is designed for you – it's all about getting the best possible performance from yourself and others, creating a spirit of motivation, dealing with people who are not at the top of their game and bringing a real spark to your management.

    The day is highly participative, interactive and fun and you'll take away ideas that you can apply immediately on your return to work.

    What you'll learn

    Who are you?

    The greater your insight into who you are and how others perceive you, the greater will be your skill in stepping into others' shoes and understanding how to get the best out of them.   At the start of the course, you'll have an opportunity to assess yourself, and at the end, to get some feedback on the impression that you have made on other course participants.

    Your preferred management style

    If you know you preferred management style, you can make rational judgements about when it will and will not be most useful.  You'll explore a variety of alternative management styles and learn to use them to get the richest solutions in a variety of realistic work situations.

    High performance vs. tick box cultures

    Most organisations are on a spectrum from high performance to tick-box.  You'll discover where your organisation and your team are, where your own attitude falls on the spectrum and how to move people further towards high performance.


    Do you truly know what motivates you? And could you, hand on heart, describe the real motivators for each of your team members.  You'll learn how to analyse motivational drivers and how to use them to help people to feel more motivated and perform more effectively.

    Delegation that works

    One of the hardest lessons to learn in management is that you can't do everything yourself. 

    Collaborative problem-solving

    As command and control management fades into obscurity in the best run organisations, and as you find yourself managing Millennials, who may think very differently from you, so you need a different toolkit to ensure the highest performance.  Here you'll learn a number of fascinating techniques of collaborative problem-solving and decision-making which, though involving others, help your people to realise that they have a genuine contribution to make. 

    Giving and receiving feedback

    Have you ever let something go, thinking that it won't recur, only to see it happen again?  The best feedback is given at the moment at which something good or bad occurs, but giving feedback with no real structure can be an uncomfortable prospect.  In this session, you'll learn how to give structured feedback that reinforces good practice and stops bad practice in its tracks.

    Introducing change and making it stick

    It used to be said that leaders speak the future into existence and managers manage the status quo.  There is no longer a status quo!  Managers must be able to offer some sense of ‘business as usual' in times of change.  Here you'll learn how to introduce change that works and how to get the most resistant people to write the change plan!

    Who is it for?

    If you are looking for really practical management ideas that you can apply immediately, then this is the course for you.  It's designed to boost your confidence in the things that you are already doing well, and add new ideas and finesse to our management to help you to do even better.

    Don't want to book right now?  Remind me about this event

    Your facilitator

    David Cotton

    David has worked in training and development for over 20 years, working in four continents and nearly 40 countries.  His work ranges from one to one coaching to managing multinational training programmes and his clients range from small family businesses to the European Commission, United Nations and Middle Eastern petrochemical companies. He is the author of around a dozen books and many journal articles. He is also a qualified and practising hypnotherapist and NLP practitioner.  He spent 21 years with the major professional services firms, Arthur Andersen and PricewaterhouseCoopers, before becoming an independent trainer, coach, facilitator and speaker in 2002.  A former professional musician, David still occasionally performs and he collects instruments from around the world on his travels.  He is the author of several books including 'Managing Difficult People At Work' and 'The Business Strategy Toolkit'.

    Current Events   
    The Brilliant People ManagerThe Skills of MentoringFundamental Skills for Powerful Management - Two Day Management Development Course for WomenGetting Ahead in Business - Leading on Gender EqualityReady to Manage - prepare for your first management roleThinking on your FeetFinance for Non-Financial DirectorsEmotional Intelligence at WorkThe Art of the Interview - Interview Skills for ManagersFrom Ideas to Results - Ten Steps to Project Management SuccessThe PA as a Manager (2 day course)The Assertive ProfessionalWomen Advancing in LeadershipInfluencing Without AuthorityHow to be a High Impact IntrovertThe Experienced Manager Bootcamp (2 days)Presentation Skills for the Reluctant PresenterDealing with Difficult People and Unreasonable Behaviour at WorkManaging Remote and Virtual TeamsCourageous ConversationsThe New Manager BootcampStep Up to Senior ManagementLearn the Habits of Effective Time ManagementThe Exceptional PAFinance For Non-Financial Managers (2 DAYS)Writing for ResultsPerformance Management is not BullyingNLP Techniques for Managing People How to Become an Expert FacilitatorConfidence to Succeed - Assertiveness for WomenSeriously Excellent Management: The Ultimate 3 day ProgrammeFast Track Digital MarketingCoaching Skills for ManagersManaging Millennials - bringing out the potential in your workforceEngaging Leadership - People Strategies that WorkBuilding your Resilience at Work