Seriously Excellent Management: The Ultimate 3 day Programme

In this intensive 3 day course, you will learn all the essential skills of good management.

DateVenuePrice
Tue 18 Sep 2018 - Thu 20 Sep 2018 9:30am - 4:30pm London
CCT Venues Barbican

CCT Venues Barbican

Address

  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA

Telephone

  0207 776 4794

Located next door to Barbican tube station.  

Directions

Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.

Parking

There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.

Hotels

The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hote (5 minute walk)

£1399.00
Tue 15 Jan 2019 - Thu 17 Jan 2019 9:30am - 4:30pm Manchester
Double Tree by Hilton

Double Tree by Hilton

Address

  1 Piccadilly Place, Manchester M1 3DG

Telephone

  0161 242 1014

Directions

If you're travelling by train, exit Manchester Piccadilly through the main exit and bear left, crossing the pedestrian bridge.  Doubltree Hilton is the glass fronted building directly ahead of you.

It's a 1 minute walk.


Conference rooms:

All the conference rooms are on the mezzanine level of the hotel.


Parking

There are various NCP car parks all within a 2 minute walk of Doubletree Hilton.  Argent Place and Piccadilly Place are both next door.  Dale Street car park is a 2 minute walk away.

 

Hotels

Doubletree Hilton is a lovely hotel and often has rooms available, however they aren't able to offer delegates who wish to stay overnight a preferential room rate.  Other local hotels include:

Malmaison Manchester -  directly opposite Doubletree.

Premier Inn Piccadilly - 2 minute walk away.

 

Venue website

Doubletree Hilton Manchester

£1399.00

All prices are exclusive of V.A.T.

Rated by 6 delegates

Overview

The reward of promotion to a managerial position is a significant step in your career, but the transition from team member to manager is tough. Very often you will find that you are expected to continue your day job and manage others in addition, while being given little or no help in how to manage. 

In this intensive, very practical, three-day course, you will learn all the essential skills of good management.  Any theories are immediately grounded in day-to-day practice and we'll use a variety of accelerated learning techniques to embed the learning and enhance your ability to put everything you learn into practice as soon as your return to your workplace.

What you'll learn

DAY 1

Course objectives and personal objectives

The transition to management

  • What's expected of you as a manager
  • Management and leadership

Discovering yourself

  • Who do you think you are?
    • Developing your self-awareness
    • Emotionally intelligent management
    • Understanding your own management style 

Communication skills for management

  • The impression you create
  • Being assertive
  • Understanding and working with others' communication styles
  • Influencing verbally and non-verbally

Thinking skills for management

  • Critical thinking
  • Reflective thinking
  • Logical thinking
  • Lateral thinking
  • Creativity, problem solving and decision making


DAY 2

Managing your use of time

  • Your use of time – the ‘work map'
  • Work-life balance – the ‘wheel of life'
  • Allowable and disallowable interruptions
  • Taking back control of your time - learning to say ‘no'
  • Helping others to manage their time more effectively

Motivation

  • Understanding your own and others' motivations
  • Creating a motivating environment 

Managing difficult behaviours and conflict

  • What drives people's behaviours and what to do about it
  • Dealing with conflict

Delegation

  • Helpers and barriers
  • A framework for effective delegation
  • Follow-up


DAY 3

Managing teams

  • Team dynamics and team management
  • Managing virtual (geographically scattered) teams

Managing change

  • What drives change at work
  • Reactions to change
  • Tools for managing change 

Giving feedback

  • An end to the ‘positive sandwich'!
  • Two powerful models for structured feedback
  • Feedback practice

Coaching

  • What is coaching?
  • The coaching relationship
  • A framework for coaching
  • Coaching practice

Networking skills

  • Benefits and barriers
  • Developing your networking skills
  • Working a room
  • Your elevator pitch
  • Follow-up
  • Online networking

Action planning and next steps

  • Where do you go from here?

    Who is it for?

    New managers, those making the transition from team member to manager and managers with some experience who want to consolidate their experience and improve their skills. The course will suit you regardless of your sector.

    Don't want to book right now?  Remind me about this event

    Your facilitator

    David Cotton

    David has worked in training and development for over 20 years, working in four continents and nearly 40 countries.  His work ranges from one to one coaching to managing multinational training programmes and his clients range from small family businesses to the European Commission, United Nations and Middle Eastern petrochemical companies. He is the author of around a dozen books and many journal articles. He is also a qualified and practising hypnotherapist and NLP practitioner.  He spent 21 years with the major professional services firms, Arthur Andersen and PricewaterhouseCoopers, before becoming an independent trainer, coach, facilitator and speaker in 2002.  A former professional musician, David still occasionally performs and he collects instruments from around the world on his travels.  He is the author of several books including 'Managing Difficult People At Work' and 'The Business Strategy Toolkit'.

    Here's what our delegates are saying about this event…

    Brill! the three days have been very useful, I particularly liked the fact slides weren't used. A good guide for anyone wanting to improve their management skills.

    Learning and Development Manager

    Fun, engaging and extremely useful. Useful in allowing you to understand your management style and how to help your team members develop.

    Development Manager

    Fantastic, informative and well taught. A range of management techniques that will change the way you approach work situations.

    , Tameside College

    Really useful, very informative and interesting. Content was useful and I have learnt a lot about myself and how to support the team, my role and future roles. Attend! it is insightful. David is very knowledgeable and engaging. Makes the three days enjoyable.

    HR Officer

    Brill! the three days have been very useful, I particularly liked the fact slides weren't used. A good guide for anyone wanting to improve their management skills.

    Learning and Development Manager

    Fun, engaging and extremely useful. Useful in allowing you to understand your management style and how to help your team members develop.

    Development Manager

    Fantastic, informative and well taught. A range of management techniques that will change the way you approach work situations.

    , Tameside College

    Really useful, very informative and interesting. Content was useful and I have learnt a lot about myself and how to support the team, my role and future roles. Attend! it is insightful. David is very knowledgeable and engaging. Makes the three days enjoyable.

    HR Officer

    Excellent. It is packed with useful knowledge that can be practically applied.

    Supply Chain Manager

    Very good and put across well. Very informative.

    Site Manager, NGN

    Current Events   
    The Skills of MentoringManaging a High Talent TeamFundamental Skills for Powerful Management - Two Day Management Development Course for WomenGetting Ahead in Business - Leading on Gender EqualityFuture Leaders - prepare for your first management roleThinking on your FeetFinance for Non-Financial DirectorsEmotional Intelligence at WorkThe Art of the Interview - Interview Skills for ManagersFrom Ideas to Results - Ten Steps to Project Management SuccessThe PA as a Manager (2 day course)The Assertive ProfessionalWomen Advancing in LeadershipInfluencing Without AuthorityHow to be a High Impact IntrovertThe Experienced Manager Bootcamp (2 days)Presentation Skills for the Reluctant PresenterDealing with Difficult People and Unreasonable Behaviour at WorkPresenting With ImpactManaging Remote and Virtual TeamsCourageous ConversationsThe New Manager BootcampStep Up to LeadershipLearn the Habits of Effective Time ManagementThe Exceptional PAFinance For Non-Financial Managers (2 DAYS)Writing for ResultsPerformance Management is not BullyingNLP Techniques for Managing People How to Become an Expert FacilitatorConfidence to Succeed - Assertiveness for WomenSeriously Excellent Management: The Ultimate 3 day ProgrammeFast Track Digital MarketingCoaching Skills for ManagersManaging Millennials - bringing out the potential in your workforceEngaging Leadership - People Strategies that WorkBuilding your Resilience at WorkFinance for Non-Financial Directors - Day 2Finance for Small Businesses