Building your Resilience at Work

Practical, simple tools to help you cope with the demands and pressures at work

Wed 14 Nov 2018 9:30am - 4:30pm Birmingham
The Studio

The Studio


  7 Cannon Street, Birmingham, West Midlands B2 5EP


  0800 028 6694

The Studio is two minutes walk from Birmingham New Street train station.

Directions from New Street:

If you're walking from New Street train station, exit  via the escalators leading to the Palisades Shopping Centre.  Turn left at the top of the escalators and follow the signs to the exit. Turn left at the bottom of the ramp and take the first turning on the right (Cannon Street) after the glass tourist information box.  You'll see The Studio internet cafe on the ground floor, 50 yards up Cannon Street. Please visit The Studio website for more detailed directions and parking information.


There are several NCP car parks within walking distance of thestudio. We recommend Albert Street, around a five minutes walk away. The postcode of this NCP car park for satnav is B4 7LN. 

To obtain discounted parking at the Albert Street car park simply ask for an NCP validation ticket at thestudio reception. When you are ready to exit the car park, simply insert your original parking ticket into the payment machines along with the validation ticket to activate the discount. The maximum day rate will be then be reduced to £5.

Walking from Albert Street NCP Car Park

Exit the car park, turn left and walk down Dale End. Turn right opposite Marks & Spencers and head up Union Street, continue until you cross Corporation Street. Cannon Street is the first on the left, thestudio is halfway down Cannon Street on the left hand side.


*Two delegates £480.00 per delegate.
All prices are exclusive of V.A.T.


Resilience is the ability to cope well with pressure, to keep going even when things get tough, and to learn from mistakes and set backs.

Resilience isn't something you're born with, it's a skill you can learn.  With the right tools, techniques and mindset you can learn to thrive under pressure.  This one day course will help you stay calm and focused even when things around you are changing rapidly.  It will equip you with proven methods to perform well under pressure, and to take care of yourself so you don't get stressed or burnt out.

What you'll learn

  • The Seven Steps to build personal resilience
  • Ways to keep your cool and avoid making a drama out of a crisis
  • Helpful techniques to gain perspective in the moment
  • An understanding of the importance of failure
  • How to create a powerful personal mission statement that will keep you on track
  • A proven technique to help you get back to sleep when you wake in the night and worry about issues at work
  • Why the negative bias of the brain causes us problems and the physiology of stress
  • How you can use your body to change your emotions
  • Why we need supportive relationships with co-workers
  • The surprising way in which changing your language when you talk about difficulties, can change your outcomes
  • What the resilient say to themselves that makes them stronger

Who is it for?

The course will suit participants at all levels who:

  • find themselves getting stressed and want to cope better and avoid getting sick
  • work in relentless or tough environments
  • are generally interested in becoming more resilient at work
Don't want to book right now?  Remind me about this event

Your facilitator

Shona Ward

Shona loves to help people make changes in their people skills that produce big results. She is a Managing Partner of the Learning Curve Network and has been designing and delivering interactive training events since 1987.  She began her career providing individual counselling and psychotherapy in Further Education, Health and Social services and uses this background in psychology to make her training effective and long lasting. She provides management development, staff event facilitation and interpersonal skills training across multiple sectors and has worked with manufacturing companies, language schools, insurance companies, publishers, utility companies, housing associations, NHS Trusts, and universities .  Our clients say that she is engaging, informative, and inspires confidence.

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