The New Administrator (2 day course)

The skills you need to be efficient, effective and successful in your role as Administrator.

DateVenuePrice
Wed 05 Feb 2020 - Thu 06 Feb 2020 9:30am - 4:30pm London
CCT Venues Barbican

CCT Venues Barbican

Address

  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA

Telephone

  0207 776 4794

Located next door to Barbican tube station.  

Directions

Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.

Parking

There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.

NCP provide the opportunity to arrange parking in advance - please see here.

Hotels

The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hotel (5 minute walk)

£1049.00*
Wed 18 Mar 2020 - Thu 19 Mar 2020 9:30am - 4:30pm Manchester
Double Tree by Hilton

Double Tree by Hilton

Address

  1 Piccadilly Place, Manchester M1 3DG

Telephone

  0161 242 1014

Directions

If you're travelling by train, exit Manchester Piccadilly through the main exit and bear left, crossing the pedestrian bridge.  Doubltree Hilton is the glass fronted building directly ahead of you.

It's a 1 minute walk.


Conference rooms:

All the conference rooms are on the mezzanine level of the hotel.


Parking

There are various NCP car parks all within a 2 minute walk of Doubletree Hilton.  Argent Place and Piccadilly Place are both next door.  Dale Street car park is a 2 minute walk away.

 

Hotels

Doubletree Hilton is a lovely hotel and often has rooms available, however they aren't able to offer delegates who wish to stay overnight a preferential room rate.  Other local hotels include:

Malmaison Manchester -  directly opposite Doubletree.

Premier Inn Piccadilly - 2 minute walk away.

 

Venue website

Doubletree Hilton Manchester

£1049.00*

*Two delegates £999.00 per delegate.
All prices are exclusive of V.A.T.

Overview

Administrators are the backbones of their organisations.

Every decision made by management, every client request, every payment, every project depends on administrators like you to get the work done.

Your contribution is invaluable.

This interactive, practical workshop is designed to provide Administrators with the skills they need to be efficient, effective and successful.  It goes beyond the basics to give you the interpersonal and communication skills that will make you a truly exceptional administrator.

What you'll learn

  • A full understanding of the Administator's role, reflecting on its importance and the impact it can have

  • Confidence, assertiveness and communication techniques: the basis for everything else

  • Develop your business acumen – what's important to your organisation and your clients

  •  Effective business writing, including:
    -  English grammar overview
    -  Tone, style and guidelines for writing letters and emails
    -  Excellent telephone and reception skills

  • How to plan, organise and priortise, including
    - Diary management
    - Arrange meetings and travel
    -  Time management

  • Develop your business acumen – what's important to your organisation and your clients?

  • Successful team work

  • Techniques to work effectively with your manager(s)

  • Project a professional image, including
    - How to get your appearance and body language to work for you, while still being yoursel
    - How to show initiative and project a “can do” vibe

  • How you can develop and progress your career in administration

Who is it for?

Anyone new to an administrative role; no experience necessary.

DateVenuePrice
Wed 05 Feb 2020 - Thu 06 Feb 2020 9:30am - 4:30pm London
CCT Venues Barbican

CCT Venues Barbican

Address

  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA

Telephone

  0207 776 4794

Located next door to Barbican tube station.  

Directions

Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.

Parking

There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.

NCP provide the opportunity to arrange parking in advance - please see here.

Hotels

The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hotel (5 minute walk)

£1049.00*
Wed 18 Mar 2020 - Thu 19 Mar 2020 9:30am - 4:30pm Manchester
Double Tree by Hilton

Double Tree by Hilton

Address

  1 Piccadilly Place, Manchester M1 3DG

Telephone

  0161 242 1014

Directions

If you're travelling by train, exit Manchester Piccadilly through the main exit and bear left, crossing the pedestrian bridge.  Doubltree Hilton is the glass fronted building directly ahead of you.

It's a 1 minute walk.


Conference rooms:

All the conference rooms are on the mezzanine level of the hotel.


Parking

There are various NCP car parks all within a 2 minute walk of Doubletree Hilton.  Argent Place and Piccadilly Place are both next door.  Dale Street car park is a 2 minute walk away.

 

Hotels

Doubletree Hilton is a lovely hotel and often has rooms available, however they aren't able to offer delegates who wish to stay overnight a preferential room rate.  Other local hotels include:

Malmaison Manchester -  directly opposite Doubletree.

Premier Inn Piccadilly - 2 minute walk away.

 

Venue website

Doubletree Hilton Manchester

£1049.00*

*Two delegates £999.00 per delegate.
All prices are exclusive of V.A.T.

Don't want to book right now?  Remind me about this event

Your facilitator

Heather Baker

Following 22 years as a secretary and then PA, Heather started training in 2000 to inspire PAs, EAs and administrators to excel.  She travels the world enabling Office Professionals to find ways to work efficiently and effectively leading to the success of their organisations.  As well as PA/EA masterclasses, she offers Administrative Workshops, Minute Taking, Business Writing and Speedwriting training; groups or one to ones.

She is the author of four Amazon top ten selling books, a certified NLP practitioner, winner in 2017 and 2018 of the North West Enterprise Best Administrative Staff Training Provider Award and the creator of the BakerWrite speedwriting system.  Her training programme is endorsed by the Institute of Administrative Management.   

She is a proud supporter of Isipho Admin in South Africa and a Prince's Trust business mentor.

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