Many organisations will have made enormous changes to the way they normally work. In more ordinary times change on this scale would have been planned for months, with teams of people doing research, analysis, pilot projects and other “essential” steps, followed by careful evaluation.
Some of the changes that we've achieved almost literally overnight have been remarkable. Some have been makeshift solutions, but some perhaps are exciting innovations. And now we can look forward to even more change as we transition to a new normal.
This concise course lets you look at the challenge of change in the light of the past few weeks. You'll consider the whole change cycle, looking at the bits you had to miss out and consider which gaps, if any you now need to fill in.
You'll get the tools and the vocabulary to understand the lasting implications of the changes you've just undergone, and new ways to think about and plan for the changes that you'll be making as you continue to adapt and rebuild your business.