Do you have to organise meetings or events to enable people to be briefed, discuss issues, solve problems, prioritise, make decisions or plan ahead?
Great facilitators have a treasure trove of clever structures and ‘know how' to turn potentially boring or chaotic meetings into enjoyable interactive events that get to the result you need by the end of the allotted time.
How to Become an Expert Facilitator
How to design and facilitate meetings and events that people enjoy, and that get great results.
Rated by 19 delegates
What you'll learn
- How to create the right atmosphere right from the start
- Why a different room set-up will get you different results
- A fantastic toolkit that will enable you to pull out the ‘right tool for the job' even when you have to think on your feet
- A mechanism to enable large groups to assess their level of agreement with complex decisions
- How to make sure everyone understands what's being discussed and agreed
- A simple, easy to use tool to help groups analyse complex information together
- The 4-Step method to enable a competitive group to collaborate on a solution that everyone can commit to
- How to filter and prioritise simply and easily, even with a large group
- How to keep people's attention even when not everyone is able to contribute on a topic
- Four questions to ask to manage disagreements
- What to do when people ‘misbehave' and how to manage disruption before, during and after the meeting
Who is it for?
Anyone who has responsibility for facilitating meetings or events and wants to gain confidence, increase their repertoire or address some facilitation challenges.
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Your facilitator
Shona Ward
Shona loves to help people make changes in their people skills that produce big results. She is a Managing Partner of the Learning Curve Network and has been designing and delivering interactive training events since 1987. She began her career providing individual counselling and psychotherapy in Further Education, Health and Social services and uses this background in psychology to make her training effective and long lasting. She provides management development, staff event facilitation and interpersonal skills training across multiple sectors and has worked with manufacturing companies, language schools, insurance companies, publishers, utility companies, housing associations, NHS Trusts, and universities . Our clients say that she is engaging, informative, and inspires confidence.
Here's what our delegates are saying about this event…
Fantastic, the right mix of interaction and listening. I think it was very well tailored to the audience. A great way to learn new skills, challenge old habits and come away with tools that you can apply straightaway.
Head of Finance and Operations, Travel Foundation
Very good. Lots of examples and practical work to keep engaged. A highly interactive course on the key areas and challenges to overcome as a facilitator.
Financial Controller
A perfect balance of theory and practise, backed up with a tool kit.
, The Travel Foundation
Outstanding! An eye opener to the complexity of facilitation and a great explanation of how to be effective.
Head of Intelligence and Fraud Prevention
Fantastic, the right mix of interaction and listening. I think it was very well tailored to the audience. A great way to learn new skills, challenge old habits and come away with tools that you can apply straightaway.
Head of Finance and Operations, Travel Foundation
Very good. Lots of examples and practical work to keep engaged. A highly interactive course on the key areas and challenges to overcome as a facilitator.
Financial Controller
A perfect balance of theory and practise, backed up with a tool kit.
, The Travel Foundation
Outstanding! An eye opener to the complexity of facilitation and a great explanation of how to be effective.
Head of Intelligence and Fraud Prevention
I enjoyed the format of the day. I liked the mix of group and class work. The course gives a good mix of tools/tips to use in meetings There is a good opportunity to discuss real life examples.
Office Manager
Really informative with a useful toolkit of tactics which can be useful at any time. Great course it combines theory with practical application in a really clever way.
Group Manager
Excellent. It has introduced me to a wide range of tools and techniques which I can put into practice. Shona is clearly very experienced and gave us lots of advice, encouragement and expertise. Really valuable with lots of attention to our learning outcomes, tools and techniques to help us back in our work place.
Head of Research
Excellent, good tools and techniques. Good to attend to learn hints and tips on how to effectively facilitate workshops.
, Solihull MBC
Informative and applicable. Good techniques in understanding and applying facilitator techniques to everyday situations.
Project Manager
Very engaging, full of useful tools to help run/facilitate meetings smoothly and confidently.
Project Support
Well delivered, good pace and content.
Service Manager
Lots of good ideas and helpful tips. Good tips for facilitating meetings.
Head of
Relevant, practical, brought to life with great examples. Very practical lots to take away and use back in the office.
Head of Communications
Very informative, thorough, helpful and fun. A great way to challenge you facilitator skills but also to improve.
Manager, Talking Tables
Very detailed and good ideas to use in work. Allows you to build your skills to grow as a facilitator and grow as a chair person.
Financial Controller
Great. Fantastic tools to make a difference to you and your meetings.
Effective. Good group work and number of attendees. An excellent starting point for facilitating meetings.
HR Advisor
Very good, some great skills and tools to take away. Provides great tool kit for running/facilitating meetings. Emphasises importance of great 'set up'
Finance
Great and very informative. Practical tips for holding effective meetings.
Head of Student Services