How to Coach People - Stop Firefighting and Start Leading

Learn proven techniques to develop and empower your team

Rated by 12 delegates

Overview

"Starting today, you can be significantly more effective as a manager — and enjoy your job more — by engaging in regular coaching conversations with your team members. " - Harvard Business Review.

Coaching is not an optional extra, it's an essential skill for leadership.  You don't need to schedule special time in to coach people; instead coaching skills can be built in your day-to-day management conversations.  They will enable you to develop your teams' skills, judgement and confidence.

Coaching is a powerful way to:

  • enable your team to find solutions rather than bring you problems
  • help your team learn from every challenge so they become more confident and self-reliant
  • dramatically improve performance 
  • reignite your teams' enthusiasm (and your own)
  • use everyday conversations to help others gain insights into how they can improve
  • break the endless cycle of trouble shooting and firefighting 
  • experience the rewards of seeing your team members grow and thrive

We will introduce a coaching model to provide a framework for you to develop a coaching approach.  Using a real coaching issue, participants will use a structure to help them practice how to use coaching. Using validated models, the day will give you practical skills you can use immediately in your workplace. You will leave the day with a clear action plan on how to utilise your learning within your organisation. 

What you'll learn

  • To understand and apply a practical coaching model within your management role
  • Essential coaching tools and techniques; including how to ask coaching questions and how to listen effectively
  • Practical ways to bring coaching techniques into your everyday management
  • When to coach and when to be more directive

    Who is it for?

    • Managers and leaders who would like to improve their ability to engage and motivate others
    • Managers who want to turn everyday performance conversations into coaching interventions
    • HR and OD Managers who would like to develop coaching within their organisations
    Don't want to book right now?  Remind me about this event

    Your facilitator

    Shona Ward

    Shona loves to help people make changes in their people skills that produce big results. She is a Managing Partner of the Learning Curve Network and has been designing and delivering interactive training events since 1987.  She began her career providing individual counselling and psychotherapy in Further Education, Health and Social services and uses this background in psychology to make her training effective and long lasting. She provides management development, staff event facilitation and interpersonal skills training across multiple sectors and has worked with manufacturing companies, language schools, insurance companies, publishers, utility companies, housing associations, NHS Trusts, and universities .  Our clients say that she is engaging, informative, and inspires confidence.

    Here's what our delegates are saying about this event…

    It was really useful as a beginner and provided a great mixture of theory an practise. Not too many concepts which allowed enough time to explore them thoroughly.

    Destinations Programme Manager

    Very useful and worthwhile, whether you are a coaching novice or brushing up on your skills.

    Head of

    Excellent. Really stimulating and thought provoking with lots of tools to apply. A really practical course on getting to grips with coaching.

    Head of

    Very useful for getting me back into thinking in a 'coaching' way. Very adaptable and with lots of tools and tricks to help you.

    Head of Communications

    It was really useful as a beginner and provided a great mixture of theory an practise. Not too many concepts which allowed enough time to explore them thoroughly.

    Destinations Programme Manager

    Very useful and worthwhile, whether you are a coaching novice or brushing up on your skills.

    Head of

    Excellent. Really stimulating and thought provoking with lots of tools to apply. A really practical course on getting to grips with coaching.

    Head of

    Very useful for getting me back into thinking in a 'coaching' way. Very adaptable and with lots of tools and tricks to help you.

    Head of Communications

    Great Incredibly useful, relevant and practical. Hands on practical course where you can learn the theory and get to apply it in practise.

    Chief Executive

    Excellent, great to learn new skills and consider old habits. A good way to understand the different techniques you can use as a manager in different situations.

    Head of Finance and Operations

    I really enjoyed it. Lots of insights and practical tips to help me become a better coach. Very practical with good opportunities to practise what you have learnt. Illuminating! it will prompt some light bulb moments.

    Head of Programmes

    Good, a nice sized group and lots of things I don't do and need to! Insightful, informative and helpful. It gives you a different perspective.

    Manager

    Excellent, very practical and good sized group. Develop interpersonal skills and help others to be first class.


    The training was great. I wasn't sure what to expect but the day was really engaging ans pitched just right. It provides very useful skills. Building your coaching skills to help you draw out the challenges goals and solutions of those you manage. This will help them develop self-reflection and confidence at the same time.

    Manager, GRI

    Well structured and useful.

    Director

    Very good, practise focused with expert guidance. Provides real life problems and peer to peer learning.

    , National Army Museum

    Current Events   
    The Brilliant People ManagerThe Skills of MentoringPowerful Female Managers - Two Day Development Course for WomenThinking on the Spot Emotional Intelligence at WorkFrom Ideas to Results - Ten Steps to Project Management SuccessThe Exceptional ManagerThe PA as a Manager (2 day course)The Assertive ProfessionalWomen Advancing in LeadershipLeading StrategicallyInfluencing Without AuthorityHow to be a High Impact IntrovertThe Experienced Manager Bootcamp (2 days)Presentation Skills for the Reluctant PresenterDealing with Difficult People and Unreasonable Behaviour at WorkPresenting With ImpactLeading in Turbulent TimesManaging Remote and Virtual TeamsCourageous ConversationsThe New Manager BootcampStep Up to LeadershipPersonal and Time EffectivenessThe Exceptional PAFinance For Non-Financial Managers (2 DAYS)Performance Management is not BullyingHow to Become an Expert FacilitatorTest EventConfidence to Succeed - Assertiveness for WomenSeriously Excellent Management: The Ultimate 3 day ProgrammeHow to Coach People - Stop Firefighting and Start LeadingManaging a Multi-Generational TeamBuilding your Resilience at WorkDirector Refresh and Reboot! (2 days)Stakeholder Management Masterclass (2 days)The Ultimate Guide To Sales Account ManagementExceptional Customer ServiceThe Highly Effective Director: 7 key lessons to help you excel in the boardroomThe New Administrator (2 day course)Flawless Meetings and Minutes: The Complete Guide to Perfect MeetingsMental Health Awareness for ManagersThe New Manager Bootcamp PART 2How to Manage Teams Remotely in a Time of Disruption (ONLINE)How to Move Learning Online (ONLINE)Coping in a Crisis: Building Your Resilience (ONLINE)The Exceptional (Remote) PA (ONLINE)How to Support Mental Health and Wellbeing (ONLINE)Women in Leadership - Succeeding Through Uncertainty (ONLINE)RESTART: Planning Our ReturnMastering The Art of Virtual TrainingLeading Virtual Meetings (Online)Courageous ConversationsThe New Manager Bootcamp (Online)Finance for non Finance Directors Free Friday - Resilience through RedundancyEverything You Need: Become a Fantastic People Manager in 12 Hours (ONLINE) Facing the Future with Confidence - redefining your culture and strategyDiversity and Inclusion - from Awareness to Action