The Outstanding Manager

This intensive one-day course is designed to help you understand what it means to be an outstanding middle manager. More importantly, you'll learn the skills to be one.

DateVenuePrice
Thu 15 Jun 2017 9:30am - 4:00pm London
CCT Venues Barbican

CCT Venues Barbican

Address

  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA

Telephone

  0207 776 4794

Located next door to Barbican tube station.  

Directions

Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.

Parking

There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.

Hotels

The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hote (5 minute walk)

£495.00*
Tue 10 Oct 2017 9:30am - 4:00pm Birmingham
The Studio

The Studio

Address

  7 Cannon Street, Birmingham, West Midlands B2 5EP

Telephone

  0800 028 6694

The Studio is two minutes walk from Birmingham New Street train station.

Directions from New Street:

If you're walking from New Street train station, exit  via the escalators leading to the Palisades Shopping Centre.  Turn left at the top of the escalators and follow the signs to the exit. Turn left at the bottom of the ramp and take the first turning on the right (Cannon Street) after the glass tourist information box.  You'll see The Studio internet cafe on the ground floor, 50 yards up Cannon Street. Please visit The Studio website for more detailed directions and parking information.

Parking

There are several NCP car parks within walking distance of thestudio. We recommend Albert Street, around a five minutes walk away. The postcode of this NCP car park for satnav is B4 7LN. 

To obtain discounted parking at the Albert Street car park simply ask for an NCP validation ticket at thestudio reception. When you are ready to exit the car park, simply insert your original parking ticket into the payment machines along with the validation ticket to activate the discount. The maximum day rate will be then be reduced to £5.

Walking from Albert Street NCP Car Park

Exit the car park, turn left and walk down Dale End. Turn right opposite Marks & Spencers and head up Union Street, continue until you cross Corporation Street. Cannon Street is the first on the left, thestudio is halfway down Cannon Street on the left hand side.

£495.00*

*Two delegates £460.00 per delegate.

Rated by 12 delegates

Rated5out of 5

Overview

It's not easy being a middle manager. Your job is to translate your organisation's overall vision and strategy into day-to-day actions that deliver results.

Middle managers are often promoted on the basis of their technical skills. They can be thrown into roles where expectations are high but there's little clarity on exactly what they must do to meet them.

This intensive one-day course is designed to help you understand what it means to be an outstanding middle manager. More importantly, you'll learn the skills to be one.

What you'll learn

How to be strategic

  • Understanding your organisation's vision, values and strategy
  • How to create links between strategy and operations
  • Five questions you must ask your boss
  • Why you never have enough resources and what to do about it
  • Creating the right relationships across the organisation

How to manage and motivate your team

  • The three most important ways to communicate vision and strategy
  • How to energise and motivate your team
  • Five steps to a high performance department
  • How to get the right balance between micro-management and abdication
  • The mark of a great manager – do your people learn from you?
  • Do your people pass the keeper test?

How to manage yourself

  • Why trust matters and how to build it
  • Looking in the mirror – the power of role modelling
  • Why your personal values matter even more than your organisational values
  • Your most precious personal resource and how to manage it
  • How to create the career you want

Who is it for?

  • Middle managers
  • Managers who manage team leaders and other managers
  • HR and L&D specialists who want to enhance their understanding of the middle manager's role
Don't want to book right now?  Remind me about this event

Your facilitator

Larry Reynolds

Larry is our courageous conversations expert. He develops managers in a wide variety of organisations in both the private and public sector – recent clients include Bolton NHS, Cambridge University, Johnson & Johnson, London Borough of Hackney, Tetra Pak and Torus Housing. Our course participants love Larry's energy, knowledge, and practical approach to management and leadership.

Here's what our delegates are saying about this event…

Good, well structured and well facilitated. Interesting mix of people. Good location and venue.

Senior Policy Advisor, HEFCE

Didn't know what to expect and had covered topics before but learnt some key facts and ideas to use and it also made me question my career. Worth attending - you may think you've heard it all before but the knowledge and tips shared plus group participation is invaluable.

Head of Governance, AXA Insurance

Informative, well run. A lot to get through in one day. Ideal for middle managers.

Business Manager

Good, tailored, useful and practical pointers. Useful. Lots to think about. Must reflect and implement.

Associate Partner, Express Solicitors

Good, well structured and well facilitated. Interesting mix of people. Good location and venue.

Senior Policy Advisor, HEFCE

Didn't know what to expect and had covered topics before but learnt some key facts and ideas to use and it also made me question my career. Worth attending - you may think you've heard it all before but the knowledge and tips shared plus group participation is invaluable.

Head of Governance, AXA Insurance

Informative, well run. A lot to get through in one day. Ideal for middle managers.

Business Manager

Good, tailored, useful and practical pointers. Useful. Lots to think about. Must reflect and implement.

Associate Partner, Express Solicitors

Enjoyable, thought provoking and confirmed where I am now and ideas and tactics to improve. If you are looking for personal development in your role as a manager - book this!!

General Manager, Belong

Very engaging and useful. Good group size. Very inclusive and useful handouts/pace. Up to date content.

OA Manager

Really good. Lots of food for thought and take away actions. Great for those managing others and looking to improve your your management skills.

Marketing Manager, Wax Digital

Thought-provoking and many practical tips, structures and techniques to improve my management skills. Good balance between theory and practical exercises, good opportunity to learn from others in the group.

Investment Team Manager

Really thought-provoking. Has give me a number of tools to take away and apply in my workplace. Excellent overview of management tools and techniques, great as an introduction but also a brilliant refresher. I've been a manager for 12 years and still found this very engaging.

Premises Manager

Really useful, inspiring and thought provoking.

Service Manager

Well structured, good amount of information. Simple, useful, engaging and practical.

Head of Business Systems

Really enthusiastic trainer, gave lots of opportunities for people to discus their stories. Kept us to time. A good mixture of tips, shared experience and exploration into how you can put it all into practice.

Funding Manager

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