The Art of the Interview - Interview Skills for Managers

Learn professional interview techniques that will help you recruit the right person every time.

Rated by 7 delegates

Overview

The CVs look great, but can the candidates actually do the job? Will they thrive in your organisation?   How can you tell if they really have the experience, technical skills and personal qualities you need?

Choosing the right candidate is a crucial decision for you as a manager and for your organisation.  Making the wrong choice can be costly and demotivating, and bad for both the candidate and the rest of your team.

When talent is scarce, it's even more important to attract and recruit the right people.

This course will give you practical tips and introduce you to a range of structured methods for conducting fair and successful interviews. You'll learn how to get to know the real person, and make fair and comparable assessments about each candidate so you can be sure you're making the right choice.  

What you'll learn

  • How changes in job searching and expectations are changing the interview process
  • Your interview toolkit – types of interviews and when to use them
  • Preparing the interview -defining what you really need, choosing the best interview format, eliminating bias
  • Questions and answers – how do you make sure your questions are going to elicit genuine and not rehearsed answers
  • Reading between the lines – how to assess answers and look for positives and/or red flags
  • How and what to record during and after the interview
  • Don't ask that! Questions that could cause problems – legal or otherwise

Who is it for?

Anyone responsible for interviewing internal or external candidates.

Don't want to book right now?  Remind me about this event

Your facilitator

Joanne Spencer

Joanne Spencer of Infinite You Limited works with organisations to deliver inspiring and empowering change management, strategic leadership and people development programmes which maximise potential and make sustainable improvements to individual, team and organisational performance. She brings with her a proven track record in embedding cultural change and organisational transformation within a variety of ‘blue chip' organisations within the retail, health, pharmaceutical, local and central government, schools and universities, charities, engineering and hospitality sectors.

Her experience as an NLP Master Practitioner, Programme Manager, facilitator and experienced coach in such varied and complex organisations gave her a taste for personal and professional development, and it's a passion that has stayed with her ever since!

Here's what our delegates are saying about this event…

It was really valuable in-depth training. Thorough and detailed 'how to' guide.

Manager

Highly valuable, learnt a lot. Delivered in an engaging and informative manner. Thank you.

Global Knowledge Manager

Lots of detail, opened my eye to how to manage recruitment and be safe.

Development Team Leader

Really enlightening, I learnt practical skills. Well paced, friendly a great trainer. Comprehensive overview of the interview process with great tips and tricks.

Systems Manager

It was really valuable in-depth training. Thorough and detailed 'how to' guide.

Manager

Highly valuable, learnt a lot. Delivered in an engaging and informative manner. Thank you.

Global Knowledge Manager

Lots of detail, opened my eye to how to manage recruitment and be safe.

Development Team Leader

Really enlightening, I learnt practical skills. Well paced, friendly a great trainer. Comprehensive overview of the interview process with great tips and tricks.

Systems Manager

Interactive, engaging and interesting. Worthwhile.

Recruitment Lead

Excellent! Joanne was amazing a wealth of knowledge and experience. Very worth it, good theory as well as practical skills.

Executive Assistant

Excellent, detailed and covered all the key points I wanted to learn. Great for confidence and best practise top tips.

Project Director

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