Step Up to Leadership

Learn the skills and mindset that will enable you to succeed in your first senior leadership role

Thu 01 Nov 2018 9:30am - 4:30pm Manchester
Double Tree by Hilton

Double Tree by Hilton


  1 Piccadilly Place, Manchester M1 3DG


  0161 242 1014


If you're travelling by train, exit Manchester Piccadilly through the main exit and bear left, crossing the pedestrian bridge.  Doubltree Hilton is the glass fronted building directly ahead of you.

It's a 1 minute walk.

Conference rooms:

All the conference rooms are on the mezzanine level of the hotel.


There are various NCP car parks all within a 2 minute walk of Doubletree Hilton.  Argent Place and Piccadilly Place are both next door.  Dale Street car park is a 2 minute walk away.



Doubletree Hilton is a lovely hotel and often has rooms available, however they aren't able to offer delegates who wish to stay overnight a preferential room rate.  Other local hotels include:

Malmaison Manchester -  directly opposite Doubletree.

Premier Inn Piccadilly - 2 minute walk away.


Venue website

Doubletree Hilton Manchester

Thu 06 Dec 2018 9:30am - 4:30pm London
CCT Venues Barbican

CCT Venues Barbican


  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA


  0207 776 4794

Located next door to Barbican tube station.  


Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.


There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.


The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hote (5 minute walk)


*Two delegates £480.00 per delegate.
All prices are exclusive of V.A.T.

Rated by 70 delegates


This intensive one day course is designed to give you a concise but deep insight into the challenges of senior management and the mind set and practical tools that will enable you to succeed.

Leadership requires you to think and act differently. To make the transition successfully, you need to spend some time reflecting on how you do things now and question how well that will serve you in your new role.

During this day you'll have a chance to explore your own beliefs about yourself and what it means to be a senior leader. You'll be able to identify habits and ways of thinking that might hold you back, as well as those that you'll need to cultivate so you can thrive.

You'll also develop some practical tools and techniques that you can rely on to tackle the most common challenges.

We limit the numbers on this course to allow plenty of time for reflection and input from our trainer.

What you'll learn

How to prepare for leadership

  • Where does your leadership come from?
  • Exploring, questioning and challenging the beliefs you hold about yourself that might be holding you back
  • What does it really mean to think and act strategically?

    How to work with and develop your team

    • How do people see you now, and how would you like this to change?
    • How to communicate your vision

      Delivering the results your organisation needs

      • Pulling it all together
      • Practical tools and exercises you can use to overcome your personal challenges and build on your strengths

      Who is it for?

      This course is for people who have recently, or who aspire to move from a middle management or operational management to a senior leadership role.

      Don't want to book right now?  Remind me about this event

      Your facilitator

      Emma Walker-Cotton

      Emma is an award winning trainer specialising in leadership development.  She has over 20 years' experience of training design and delivery in both the public and private sector, including working as a director for a large housing association and for Amnesty International.

      Emma is passionate about individuals having the opportunity to fulfil their potential and creates a positive, fun and stimulating learning environment. She always ensures that participants leave the day with practical skills they can use in their organisation. Emma has an MSc in Organisational Psychology and is qualified in running Psychometrics through the British Psychological Society.

      Here's what our delegates are saying about this event…

      Excellent introduction, it identified methods and tools that I will adopt. Really good starting point. Having a mixture of attendees from different organisations really aided to the learning.

      , Scottish Government

      Excellent and delivered at a good pace. Good amount of interaction with others. Gives you an opportunity to 'think' which rarely happens at work. Valuable and very helpful with future career development.

      Principal Teacher of Pupil Support

      Really good course with a good mix of actions and interaction. Informative course that helps you understand where you are now and gives you the tools to 'step up'

      Social Security Lead

      Useful reflection on leadership styles and changes I can make to improve team performance. I would highly recommend it.

      Associate Director, University of Nottingham

      Excellent introduction, it identified methods and tools that I will adopt. Really good starting point. Having a mixture of attendees from different organisations really aided to the learning.

      , Scottish Government

      Excellent and delivered at a good pace. Good amount of interaction with others. Gives you an opportunity to 'think' which rarely happens at work. Valuable and very helpful with future career development.

      Principal Teacher of Pupil Support

      Really good course with a good mix of actions and interaction. Informative course that helps you understand where you are now and gives you the tools to 'step up'

      Social Security Lead

      Useful reflection on leadership styles and changes I can make to improve team performance. I would highly recommend it.

      Associate Director, University of Nottingham

      It made me realise what my objective should be and how to achieve it. How to improve as a Manager and become a good leader.

      Senior Software Engineer

      Helpful and informative. Grounded in academic research that puts real case studies at the forefront. Reflective. This is helpful to increase self awareness and acknowledge areas for improvement.

      Product Manager

      Reflective on both rational and irrational behaviours, lots of discussion and conversation. An excellent day that went far too quickly. A day well spent.

      Client Services Director

      Highly interactive. Some good tips. Clearly presented. This gave me clarity that I am heading in the right direction. Tips tricks and a chance to discuss with peers, some info on stepping up your management approach.

      Operations Manager

      Really useful, think it will help me think about the impact my leadership has on others. Helpful for those looking to make a step up an progress to Senior Management.

      Operations Manager

      Covered a lot, lots to think about. Raised both questions and answers which is a good thing. Good level of participation. Safe environment and friendly. Gets you thinking, includes practical tips.

      Business Development Manager

      Interactive, helpful, tangible and well located. Hands on, approachable and self-reflective course.

      Head of , Bloomsbury

      Useful to sit back and think about own leadership style and ways you can improve. Includes lot of leadership theory and self analysis.

      Head of Finance and Compliance

      Very useful, identified key areas of focus and development for me. A course to help refocus on you management skills and techniques, what you can be doing better.

      Head of Buying

      Very insightful. Makes you thin and also make you realise that what you think and feel is quite normal. You're not alone. Gives you the tools and knowledge to think about you and how you do things, how you can change.

      Performance Manager

      It helped me to think a bit more about my future behaviour and how to build trust in the team. Good chance to speak to people in a similar situation away from your organisation and learn new ideas and tips to help.

      Manager, RNLI

      Excellent pace. Loads of examples of good techniques and tools for leadership. Provides a focus about whats important in teams. Great day to focus you mind on your leadership journey and what is important to you. Excellent techniques to take forward.

      Social Security Lead , Scottish Government

      Excellent, extremely useful tools to take back and implement, therefore helping me to increase my confidence in new senior role.

      , Scottish Government

      Extremely informative and on point. Snappy and to the point with loads of top tips.

      Area and Maintenance Manager, Housing Association

      Great and well delivered. Lots to think about. This is a great introduction to what you will need to think about as a senior manager.

      Business and Mediation Manager

      Really enjoyed the event and the opportunity to reflect and learn from other delegates. Worthwhile and thought provoking.

      , Scottish Government

      I thought the reflection was effective and helped me to identify how to bridge the gap and progress in my professional development. Thought provoking in relation to your management style.

      Housing Services Manager

      Informative, good group discussions. Helped me to take time out and consider my management style. A look at different ways of thinking about your style of leadership and how you can improve.

      Area Housing Manager

      Insightful, excellent advice on how to manage a team or individual. Worth the time I came away with some excellent advice/learning points on management skills and styles.

      Marketing Manager

      Excellent - steps every manager should know.

      Head of Finance

      Excellent, good pace, relevant content and practical techniques. Engaging great connection between theory and practice.

      Head of Strategy and Legal

      Excellent, really useful and enjoyable.

      Senior Manager Nurse, Merseycare

      Really thought provoking and insightful. Very useful to reflect on own style as I don't always take the time to do that. Fantastic intro into Senior Leadership, the step change required to become one. Gives insight into your own methods and style.

      HR Manager, Malcolm Hollis LLP

      Informative and instructive. Good ideas to take away it challenged my thoughts. Interesting full of information and ideas.

      Senior H & S Adviser , Islington Council

      Excellent and very useful. Helps to make you aware of your leadership skills, gives you good strategies to improve.

      Corporate H & S Manager, Islington Council

      Very helpful, in-depth content, the opportunity to practise and reflect. Excellent resources. Well worth the day out of the office good mix of strategic thinking and explicit actions.

      Academic Registrar, University of St Andrews

      Very good, really learnt a lot and had given me some points to reflect on. Thought Provoking.

      Area Sales Manager

      Excellent Emma is very knowledgeable and engaging. Insightful and helpful.

      Head of Events, Royal College of Psychiatrists

      Very interesting. The range of models and management styles and how to apply them was most useful.

      Excellent. The pace was steady. The exercises theory and case study was useful.

      Customer Service Manager

      Fantastic. A lot of workshop time and time to reflect. Emma is very knowledgeable, great presentation. Right amount of content and detail.

      Product Manager

      Excellent course and presenter. Have lots of things to take back to the workplace. Perfectly paced and interesting.

      Head of Business and Technical Support

      Great, really good theories, reflection and discussion.

      Head of Marketing

      Very good. Lots of opportunity to get specific feedback and share ideas. Emma was very good and approachable.

      Finance Manager

      Good, Nice to have discussions rather than just looking at powerpoint.

      Product Manager

      Was well balanced. Information was present well and clearly. Although thought provoking I found the course not advanced enough for current role position. Not a criticism but personal observation.

      Director of Sales and Marketing

      Good, not quite as I expected but interesting and useful.

      Marketing Manager

      Liked the potted overview of essential models and theories to consider and use. Helps to build better understanding of what it means to manage and lead and what I can do in practical terms.

      Deputy Director

      Great opportunity to reflect on my management style and take away learning points that I can apply in the marketplace. Good sized group. Good mix of theory and practical work. Definitely has given me food for thought, I'm going to check out some of the recommended reading to supplement today's learning.

      , Mole Valley District Council

      Fantastic! I so enjoyed my time. My brain hurts! Well structured, interactive, invaluable to my development. Nice to reflect and know I'm not alone. Well delivered, insightful and engaging.

      Pace and interaction was good. Good materials.

      Head of Programmes

      Really useful. Lots of good techniques to use

      Really interesting and makes you think and look at yourself. Makes you aware of the things you do well and the things you need to address. Excellent mix of topics, good opportunity to share ideas.

      Senior Manager

      Really good. Excellent facilitator

      Marketing Manager

      Really good, made me stop and think. I will revisit the exercises. Very good facilitator.

      Chief Accountant

      Really useful, particularly on questioning myself and my thoughts about myself. Possibly less so on management, but useful nonetheless. Emma is helpful, open and good at generating discussions.

      Business Manager, Scottish Government

      Really beneficial. Easy accessible material that I can read up on after the course. Great pace to the day I really got a lot out of the thinking that I did and the actions I set myself.

      Learning and Support Manager, NCFE

      Very good. Relevant and served in straightforward sections.

      Digital Manager, Calmac Ferries

      Having been on management training before the theoretical content was not new. But good and timely event for me. Good presentation, clear communication and learn focused.

      Head of School

      Good hands on approach which made me think about myself. Was interesting and eye opening some bits were confusing. Hope putting theory into practice works!

      Service Development Officer

      Style of the training is very good and informal which has lead to everyone opening up. Relaxed atmosphere where could all speak openly. Good mix of activities to keep our attention.

      Head of Facilities

      Having booked this many months ago I had forgotten what it was about. It's been reassuring and provided me with a number of tools to help address the management issues I have.

      Group Facilities Manager

      I would recommend this course to other managers. Good venue, good presenter.

      Engineering Services Manager

      Really good. Very informative very useful tips and techniques. Enjoyed the exercises more than I expected. Emma was excellent, very knowledgeable, very helpful, informative and interested in all of us.

      Head of Corporate Communications

      Very broad content and interesting. A good mix of people. The facilitator was very good.

      Deputy Manager

      The workbook model is excellent, it allows continual focus on issues relevant to one's situation At the same time being able to discuss with others who bring different ares of expertise is excellent. Very useful mix of theory, information and focus on self.Covered a great deal of material, facilitator was very engaged throughout.

      Head of Department

      Good opportunity to think about myself, not something I often take time for. Climate exercise really useful. Really clearly presented.

      Faculty Registrar

      Really good. An opportunity to look at myself and reconsider how and what to change.

      Head of Leisure

      I really thought it provoked considerable thought and self-evaluation. Good.

      Assistant Director

      Practical, but would have valued more theoretical models. Found the introspection and discussion useful.


      Liked the scenarios

      Practical rather than overly theoretical. I valued the ability to think about own practices and circumstances and learn from others.

      Head of Department

      Lots of topics covered. Some good thinking opportunities. I liked the interaction. Emma is approachable, confident and knowledgeable

      Senior Probation Officer

      Good speed, content and interaction.

      Head of Procurement

      Very good. Emma is a good communicator.

      Director of Finance

      Very clear structure, logical progression, good exercises. Offers a starting point for adapting practice.

      Senior Probation Officer

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