NLP Techniques for Managing People

Learn to use key NLP techniques to make managing people easier and more rewarding

Wed 13 Mar 2019 9:30am - 4:30pm London
CCT Venues Barbican

CCT Venues Barbican


  Aldersgate House, 135-137 Aldersgate Street, London EC1A 4JA


  0207 776 4794

Located next door to Barbican tube station.  


Exit Barbican tube station and turn right.  Barbican CCT Venues is located next door but 1 to the tube station, on the corner of the road.  Download full details here.


There is an NCP car park only minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for  a full day.

There is an NCP car park  minutes away on Aldersgate Street near the Museum of London roundabout, which charges £3.50 per hour or £21 for a full day.


The closest hotels are:

Citadines Aparthotel, Barbican (3 minute walk on the same road).

Malmaison (4 minute walk)

Rookery Hote (5 minute walk)


*Two delegates £480.00 per delegate.
All prices are exclusive of V.A.T.

Rated by 43 delegates


75% of the Fortune 500 top companies have made NLP (Neuro Linguistic Programming) a compulsory part of their training and development programmes.  

NLP thinking and processes are making a big impact on the way that we do business in the world today and in relation to personal development. In this one day workshop, we will explore the principles of NLP, and have the opportunity to discover their application and influence when getting the best out of people and managing others.

 The workshop is interactive, experiential and flexible to allow you to achieve the goals that are important to you personally. You can expect to learn new skills and take away a proven set of tools and techniques to help you to have increased impact with all aspects of thinking, communication, influence and change.

What you'll learn

  • The background and basics of NLP
  • How we perceive the world and why that affects our results
  • Ways to communicate that enhance understanding and interest
  • Develop quality relationships, based on trust and confidence through building rapport
  • Recognise the impact and importance of your own and others body language
  • Increase awareness of enabling and inhibiting patterns in language and challenge these patterns to increase learning and change
  • Develop a greater understanding and respect for the different ways that people make sense of their experience leading to more choice and influence
  • How to understand situations from different points of view and be able to take effective, balanced decisions to gain the co-operation and commitment of everyone involved
  • How to adapt to different thinking and learning styles, and experience different perspectives
  • Ways to motivate yourself and others by determining the values and criteria by which you and others make decisions
  • Ways to set compelling goals and outcomes to maximise the way you achieve the results you really want for your personal development and your business

Who is it for?

Anyone in a managerial or leadership role who would like to increase their own impact, influence and presence and support others to also maximise their fullest potential.

Don't want to book right now?  Remind me about this event

Your facilitator

Joanne Spencer

Joanne Spencer of Infinite You Limited works with organisations to deliver inspiring and empowering change management, strategic leadership and people development programmes which maximise potential and make sustainable improvements to individual, team and organisational performance. She brings with her a proven track record in embedding cultural change and organisational transformation within a variety of ‘blue chip' organisations within the retail, health, pharmaceutical, local and central government, schools and universities, charities, engineering and hospitality sectors.

Her experience as an NLP Master Practitioner, Programme Manager, facilitator and experienced coach in such varied and complex organisations gave her a taste for personal and professional development, and it's a passion that has stayed with her ever since!

Here's what our delegates are saying about this event…

Very good. Very insightful and gets you to think about your overall approach.

Head of Export

Really interesting and lots of techniques to use. Really useful in particular for self reflection which I wasn't expecting.

Customer Ops and Resolution Manager

Good overview but covered a lot of information. A high level taster course.

Account Manager

Really great course well presented and challenges behaviour.

, Morrison Utility Services

Very good. Very insightful and gets you to think about your overall approach.

Head of Export

Really interesting and lots of techniques to use. Really useful in particular for self reflection which I wasn't expecting.

Customer Ops and Resolution Manager

Good overview but covered a lot of information. A high level taster course.

Account Manager

Really great course well presented and challenges behaviour.

, Morrison Utility Services

Was fantastic. Easy to follow and understand. Good dynamics and pace. I really enjoyed it. A great course to understand yourself and others better. It will help in a personal and professional level.

, Talking Tables

Really good, it has opened up many possibilities in how I could make my work environment better for all. Open your mind for ideas how words and actions have the power to help motivate people.

Team Leader

Excellent very engaging and well delivered. Very good initial insight.

Business Development Manager

Very good, I learnt lots and it gave me a lot of ideas. A very good course.

Team Leader

Excellent. A bit intense but a lot of useful strategies. Useful for managers of people.


Excellent, really useful clear ideas about what I can do back at work and also at home! Lots of practical strategies, thought provoking.

Head Teacher

Really informative. I will be using lots of the techniques that have been demonstrated. Worthwhile and a very enjoyable experience.

Academy Director

The training was very interesting and a nice atmosphere. Very informative and an interesting topic which gives a new view on some things.

Start of a journey - good content and group. Thought provoking valuable day.

Engineering and Project Manager

Excellent. The course provides a number of practical examples that can be used immediately. There are also a wealth of techniques that can be applied and developed over time.


Insightful, informative, engaging. Worth it!

Complaints Improvement Lead

Very practical. Joanne has an excellent knowledge of the subject.

Head of Marketing Communication, Amadeus Marketing UK ltd

Very Good. Provides access to a useful range of tools that help you to understand better how you and others think.


Good basic introduction to NLP with some helpful practical tools.

Head of Creative, Talking Tables

Insightful. Engaging. Really impactful and offers opportunities for thinking differently in a safe environment, enabling 'light bulb' moment

Community partnership team leader, DBC

Very good and engaging introduction to NLP with some useful practical tips.

Department Manager, London school of Economics

Very informative. Lots of relevant info. Very interactive.Tips and tricks.

Director of Technology , BNY Mellor

Good techniques and ideas. Good pace of the day, good handouts that can be used.

Nursery Manage, Roberts Centre

Useful refresher for how to approach teams and individuals and get them thinking about the own choices and courses of action.Really helps to understand the many different view points we often subconsciously don't see and empowers you to have more control over situations

Assistant Director, The University of Nottingham

Very useful.

Assistant Director, Wigan Borough CCG

Excellent- really renewed my energy around using NLP.An excellent introduction to using NLP in the changing work place.

Director of Administration, Kings College London

Absolutely brilliant insight into using NLP techniques in the workplace. A great introduction to NLP and how it can help people manage well. Joanne was a joy and a fantastic trainer.


Enjoyable, breath of fresh air. A way of thinking, modelling and exploring why we do what we do and how we can do it better. And how we can influence others to learn about themselves and know choices available.

Area Manager

Very good, thought provoking, I would recommend this course, the techniques are really useful for managing people.

Team Leader

Very informative and well presented. Relaxed atmosphere.

General Manager

Good broad course. Good use of powerpoint and exercises.

HR Manager

Very good introduction to NLP and its benefits and applications. Definitely would encourage others to attend.

Assistant Accounting

Very informative and a lot of fun. Eye-opening. I enjoyed the interaction of the activities.

Graduate Development Manager

Very insightful and beneficial. Makes you think and improves positive focus.

Marketing Officer

Very informative. Worth attending, very interesting.

IT Helpdesk Team Leader

It was excellent! Wish it was longer. It will change your way of looking at things.

Payroll Manager

Excellent, informative and engaging. Joanne is an excellent trainer. Informative and eye-opening about oneself and others.

Property Officer

Informative and engaging.

Publications Officer

Provide good summary of what NLP is and how it works and can be applied. Good way to understand how you work and how you can improve work relationships.

Finance Officer

Very informative, will take a lot forward. Worthwhile if you're interested in thinking patterns etc.

PR Officer


HR Administrator

Very useful and interesting, will be interesting to apply these skills during work. Recommended for anyone who wants to improve themselves.


Great. Good exercises and freedom to express yourself.

Administration Assistant

Very good.

Finance Officer

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