How to Manage your Boss

Manage your boss and others who don't report to you

Thu 18 Jan 2018 9:30am - 4:30pm Birmingham
The Studio

The Studio


  7 Cannon Street, Birmingham, West Midlands B2 5EP


  0800 028 6694

The Studio is two minutes walk from Birmingham New Street train station.

Directions from New Street:

If you're walking from New Street train station, exit  via the escalators leading to the Palisades Shopping Centre.  Turn left at the top of the escalators and follow the signs to the exit. Turn left at the bottom of the ramp and take the first turning on the right (Cannon Street) after the glass tourist information box.  You'll see The Studio internet cafe on the ground floor, 50 yards up Cannon Street. Please visit The Studio website for more detailed directions and parking information.


There are several NCP car parks within walking distance of thestudio. We recommend Albert Street, around a five minutes walk away. The postcode of this NCP car park for satnav is B4 7LN. 

To obtain discounted parking at the Albert Street car park simply ask for an NCP validation ticket at thestudio reception. When you are ready to exit the car park, simply insert your original parking ticket into the payment machines along with the validation ticket to activate the discount. The maximum day rate will be then be reduced to £5.

Walking from Albert Street NCP Car Park

Exit the car park, turn left and walk down Dale End. Turn right opposite Marks & Spencers and head up Union Street, continue until you cross Corporation Street. Cannon Street is the first on the left, thestudio is halfway down Cannon Street on the left hand side.


*Two delegates £445.00 per delegate.

Rated by 54 delegates


This course will help you build a strong working relationship with your boss, so you can understand and support each other effectively, get more work done and compliment each other's strengths.

As organisations become more complex, traditional hierarchies where everyone has one boss and every manager has one team, are less common.  Nowadays you might report to more than one manager and have several people in your team who report to someone else.

It's vital to have strong communication and relationship building skills.

This course will help you get the most out of your crucial relationship with your immediate boss(es), and also understand how to get the support and buy-in from people at all levels in your organisation so you can get more done and be more respected, influential and effective.

What you'll learn

  • Undertand what your boss needs from you
  • Understand your boss's preferred ways of working and communicating
  • How to get more done and increase your sphere of influence
  • Understand how to influence and motivate your manager and other senior people in your organisation
  • How to work effectively in a complex organisation
  • Key assertiveness skills for managing up
  • How to get things done when you rely on people who don't work for you
  • practical techniques you can use to improve any working relationship

Who is it for?

Anyone who:

  • Would like an outstanding working relationships with his or her manager
  • Works in a cross functional team
  • Works in a matrix organisation
Don't want to book right now?  Remind me about this event

Your facilitator

David Cotton

David has worked in training and development for over 20 years, working in four continents and nearly 40 countries.  His work ranges from one to one coaching to managing multinational training programmes and his clients range from small family businesses to the European Commission, United Nations and Middle Eastern petrochemical companies. He is the author of around a dozen books and many journal articles. He is also a qualified and practising hypnotherapist and NLP practitioner.  He spent 21 years with the major professional services firms, Arthur Andersen and PricewaterhouseCoopers, before becoming an independent trainer, coach, facilitator and speaker in 2002.  A former professional musician, David still occasionally performs and he collects instruments from around the world on his travels.  He is the author of several books including 'Managing Difficult People At Work' and 'The Business Strategy Toolkit'.

Here's what our delegates are saying about this event…

Very useful.

Construction Director, Power on Connections

It was good and engaging.

Commercial Bid Manager, NHS Nottinghamshire Healthcare Foundation Trust

Good, examples were a interesting mix of on topic and broader subjects.

Senior Compliance Auditor, Gambling Commission

It was very beneficial and has given me lots of different ways to think about how to manage and how to act around different people.

Administrator/PA, BS Eaton Ltd

Very useful.

Construction Director, Power on Connections

It was good and engaging.

Commercial Bid Manager, NHS Nottinghamshire Healthcare Foundation Trust

Good, examples were a interesting mix of on topic and broader subjects.

Senior Compliance Auditor, Gambling Commission

It was very beneficial and has given me lots of different ways to think about how to manage and how to act around different people.

Administrator/PA, BS Eaton Ltd

Went really well, it was very engaging and enthusiastic. Learned useful tips that can be taken away and applied.

Project Co-ordinator, Gowling WLG

Informative, excellent and thought provoking.

Finance Manager, Secondary School

Fun, informative, learned many useful techniques. Interesting will be helpful in both home and work life.

Service Centre Manager

Very good, Bit more DISC thank I found engaging could have moved on more quickly. Nt sure abotu the passive/aggressive tips, otherwise lots to chew on - thank you. Does what it says on the tin.

Health Programme Manager

Theoretical, needs more practical exercises I hate role play but I think it would have helped.


Helpful. A good introduction to how to influence others positively.


Great day, loads to take in. Great way to self reflect and understand how others operate. And get you thinking about how you can adapt your behaviour to different people.

Project Manager

Excellent, gives a framework and tools to do what it says on the tin.

Director of Financial Operations

Really good use of models and practical examples to improve my abilities in engaging with management, peers and senior management. I really enjoyed the content, use of activities and examples that bring the topic to life and cement the ideas for me.

Effective Practice Lead

Informative. Knowledgeable speaker, articulate. Great examples and new perspectives.

MSC Co-ordinator

Very informative and useful. Interesting and thought provoking, provides useful tools for work.

Area Manager

Great, lots of info and funny stories, lots to take in. All very useful.

Process Improvement Engineer

A valuable and enjoyable event. A great leadership tool kit to take back to work and help me influence others.

Vice Principal

Useful some good tips on confidence and body language. Really enjoyed the disc session. Helps you understand how your impact can influencing your relationships both upwards and sideways.

Head of Digital Service

Some useful tips and thought- provoking topics to take away.

Informative, useful and heavy with content.

Quality Governance Manager

Very insightful.

Marketing Executive

Well structured, excellent notes prompted food level of discussion. Sufficient time to discuss.

Head of Research Management

Enlightening, entertaining, informative, inspiring.


Excellent, informative and engaging.

Programme Finance Manager

Good. Informative and useful information on how and what makes people tick.

IT Manager

Valuable, good mix of theory and putting it into practice. Entertaining and imaginative.



Service Development

Excellent. Good presentation and style. Maybe could have had ore on precise management techniques. Less on General Management Theory.

DEP Head, Research Analysis

Very informative

Park Development Officer

Learned/Realized things about myself.

Court Case Support

Good. Some interesting content mixed with lots of anecdotes and personal stories.

Deputy Director

Great easy style of the trainer. Right amount of context (not too intense). Great group exercises. Thank you :)

Forensic Examiner

Very useful, good tools, examples.

IT Development Manager

Very entertaining. Interesting and full of information.

Membership Administrator

Very good, informative lots of positive information. I would recommend it.

Business Development Manager

Excellent, fun and very engaging. Excellent tutor. Interesting and thought provoking.

Training Manager

Fascinating. Lots of insight, hilarious anecdotes and great tips for building relationships.


Very enjoyable. Very engaging and kept fun at all times. Lots of tips and good information for those who want to persuade people and upsell.

Events Administrator

Very informative, relevant and entertaining.

Learning and Development Manager

Good fun, entertaining, engaging and informative.

MIG Administrator

Very knowledgeable and worldly trainer.

Event Administrator

Entertaining. Wide range of topis covered thought provoking.

, Campden BRI

The training was useful and it allowed me to reflect on how best to communicate with colleagues and managers

Educational Technologies

Really good, trainer asked good questions.

Education Technologist

I enjoyed it , good pace.

Project Lead

Useful course - need to put skills into practise but feel confident. Enjoyed it.

Marketing Executive, Selwood Housing

Really good course. Whilst not everything was directly relevant to my particular job at the moment, I found everything really useful and interesting in in general, applicable. Good pace, good coverage of topics, well timed.

Committee Manager, General Dental Council

Very useful in how to approach different people on different situations to get the desired effect. Very helpful and friendly trainer and he explained things clearly. Very engaging and interesting and good allocation to topics.

Production Manager, BowTie Television

Very well delivered and interesting. I'll be using all the techniques discussed. Good course, very useful.

Marcoms Exec, Calmac Ferries Ltd


Marketing Manager, Calmac

Excellent course and I feel that I've learnt loads. I just hope I can put it into practice! David came across very well, inspirational and very knowledgeable.

PA to CEO, Regard

I really enjoyed the course overall, it covered a number of different aspects and I am taking away some key learnings and things I could put into practice.

Business Manager, Odeon and UCI Cinemas

Very informative. Most parts relevant to my organisation. 'Strategy' section particularly useful. Very engaging trainer.

PA, AMT Coffee

Very impressive and different from the norm.

Digital Marketing Manager, Oxford Innovation

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